Privacy Policy
Last Updated: April 03, 2025
At Nomaden Limited or its authorized affiliates ("we," "us," or "our"), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of your data when you interact with our technology services, multimedia production, cybersecurity solutions, and related offerings (collectively, "Services"). By using our Services, you agree to the practices described in this policy. We may update this policy from time to time, and changes will take effect when posted on our website.
1. Information We Collect
We collect various types of information to provide and improve our Services:
- 1.1. Information You Provide
When you engage with our Services, we may collect personal details such as:
- Name
- Email address
- Phone number
- Billing information
- Other data you voluntarily provide (e.g., project details, multimedia content)
- 1.2. Automatically Collected Data
When you visit our website or use our Services, we may gather technical information, including:
- IP address
- Browser type
- Device details
- Usage patterns
This data is collected using cookies or similar technologies.
- 1.3. Third-Party Data
If our Services involve third-party platforms (e.g., SaaS tools), we may receive limited data from those providers as needed to deliver our offerings.
2. How We Use Your Information
We use your information for the following purposes:
- 2.1. Service Delivery
To provide, manage, and enhance our Services, including technology consultation, multimedia production, and cybersecurity solutions.
- 2.2. Customer Relationship Management
To store and process your data in our internal systems (e.g., CRM software) for:
- Marketing
- Tracking customer satisfaction
- Communicating with you
- 2.3. Analytics
To analyze usage trends and improve our Services using aggregated, anonymized data.
- 2.4. Legal Compliance
To comply with legal obligations or protect our rights when necessary.
3. Payment Data
- 3.1. Processing
Payment information (e.g., credit card details) is handled and stored exclusively by our third-party payment processors. Nomaden Limited or its affiliates does not keep this data in our core systems.
- 3.2. Transactional Details
We may receive limited details from payment processors (e.g., payment confirmation) to fulfill our Services.
4. Sharing Your Information
We do not sell your personal information. However, we may share it in these cases:
- 4.1. Service Providers
With trusted third parties (e.g., SaaS vendors, hosting providers) who assist in delivering our Services, under strict confidentiality agreements.
- 4.2. Multimedia Content
If you provide or we create content featuring identifiable individuals, we may use and distribute it as outlined in our Terms of Service (e.g., for promotional purposes), unless you restrict this in writing.
- 4.3. Legal Requirements
When required by law, regulation, or legal process, or to protect the safety, rights, or property of Nomaden Limited, its affiliates, or others.
5. Data Security
- 5.1. Protection Measures
We use reasonable technical and organizational safeguards to protect your data from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.
- 5.2. Cybersecurity Services
For cybersecurity offerings, our responsibility is limited to implementing written recommendations, as specified in our Terms of Service. You are responsible for your own security practices.
6. Your Choices and Rights
You have options regarding your personal information:
- 6.1. Access and Updates
Request access to or corrections of your data by contacting our support team at support@nomadenlimited.com.
- 6.2. Marketing Opt-Out
Opt out of marketing communications by following unsubscribe instructions in the material/service provided, or contacting us at support@nomadenlimited.com with an opt-out request.
- 6.3. Cookies
Manage cookie preferences through your browser settings.
- 6.4. Additional Rights
Depending on your jurisdiction, you may have rights like data deletion or portability. Contact us to exercise these where applicable.
7. Data Retention
- 7.1. Retention Period
We keep your personal information as long as needed to:
- Provide our Services
- Meet legal obligations
- Pursue legitimate business interests (e.g., customer support, analytics)
- 7.2. Deletion
Data no longer required is securely deleted or anonymized, unless retention is legally mandated.
8. Third-Party Services
- 8.1. External Platforms
Our Services may involve third-party tools (e.g., SaaS solutions, payment processors), which have their own privacy policies. We are not responsible for their practices. The respective third party is responsible for upkeep and publishing of their policies.
- 8.2. External Links
As requested, links to our third-party sites are provided for your review. Please contact support@nomadenlimited.com for this list of third-parties. We do not endorse or control their content or privacy practices.
9. International Data Transfers
- 9.1. Global Processing
Your data may be processed in countries outside your jurisdiction, including where our third-party service providers are located. We ensure appropriate safeguards align with applicable laws in the corresponding jurisdictions while attempting to contain all critical business and personal data within the continental United States unless otherwise noted in your agreement or contract with Nomaden Limited or its affiliates.
10. Contact Us
- 10.1. Questions or Requests
For questions, concerns, or to exercise your rights, reach us our support team at support@nomadenlimited.com.